Privacy Policy

UniAbroadly Consulting & EdTech Private Limited (“UniAbroadly”, “we”, “our” or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, share and protect your information when you visit our website, submit an enquiry, register for our services or communicate with us.

Our services include study-abroad counselling, country and university selection, course recommendations, university applications, scholarship guidance, education loan assistance, visa guidance, accommodation support, pre-departure assistance and post-arrival support.

By using our website or services, you acknowledge that you have read this Privacy Policy. Where consent is required by applicable law, we will obtain it before processing your personal information.

We may collect the following categories of information, depending on the services you request.

2.1 Personal Information

• Full name
• Email address
• Mobile number and contact details
• Date of birth, where required
• Residential address and country of residence
• Nationality and passport details, where necessary for your application

2.2 Academic Information

• Educational qualifications and academic transcripts
• Examination results and language proficiency scores
• Preferred country, university and course
• Work experience, résumé and professional qualifications
• Statement of purpose, recommendation letters and application documents
• University admission offers and application status

2.3 Financial Information

If you request scholarship or education loan guidance, we may collect relevant information such as your estimated education budget, funding requirements, financial documents and co-applicant information, where necessary and appropriate.

Payment information may also be processed when you purchase our services. Payment card details are generally handled by the relevant payment service provider rather than stored directly by us, unless expressly stated otherwise.

Please do not send passwords, banking PINs, one-time passwords (OTPs) or other authentication credentials to us.

2.4 Technical Information

When you visit our website, we may collect technical information such as:

• IP address
• Browser type and device information
• Operating system
• Pages visited and interactions with our website
• Referral source and approximate location derived from technical information
• Cookie identifiers and website usage information, where applicable

2.5 Communication Information

We may retain information you provide through enquiry forms, emails, telephone calls, messaging services, consultation sessions, feedback forms and customer support communications.

We collect information through:

• Forms and applications submitted on our website
• Direct communications with our team
• Consultations, meetings and counselling sessions
• Documents voluntarily provided by students or their authorised representatives
• Universities, authorised partners or other service providers, where appropriate and legally permitted
• Website analytics, cookies and similar technologies, where enabled
• Publicly available sources, where lawful and relevant to the service requested

We will take reasonable steps to ensure that information collected from third parties is handled appropriately.

We may use your personal information for the following purposes:

1. To respond to enquiries and arrange counselling sessions.
2. To understand your academic background, budget and study-abroad preferences.
3. To recommend relevant countries, courses and universities.
4. To assist with university applications and related documentation.
5. To provide scholarship information and education loan guidance.
6. To explain visa requirements and help you prepare application documents.
7. To assist with accommodation, travel planning and other agreed support services.
8. To communicate application updates, appointment details and service-related information.
9. To process payments, maintain records and provide customer support.
10. To improve our website, services and student experience.
11. To prevent fraud, maintain security and address technical issues.
12. To send promotional communications where permitted by applicable law and subject to your preferences.
13. To comply with legal obligations and respond to lawful requests from authorities.

We will not knowingly use your information for purposes unrelated to the services provided without an appropriate legal basis or consent where required.

We do not disclose your personal information indiscriminately. We may share relevant information with the following categories of recipients when necessary for your requested services or otherwise permitted by law.

5.1 Universities and Educational Institutions

We may share your academic records, application documents and contact details with universities, colleges and educational institutions you have selected or authorised us to approach.

5.2 Education Loan Providers and Scholarship Organisations

If you request funding assistance, relevant information may be shared with banks, non-banking financial companies (NBFCs), education loan providers or scholarship organisations, where necessary and with appropriate authorisation.

Loan providers independently assess eligibility and make their own lending decisions.

5.3 Visa, Accommodation and Travel Service Providers

Where you request these services, we may share relevant information with authorised visa-support providers, accommodation providers, travel operators, insurance providers or other service partners.

Visa decisions are made by the relevant government authorities, not by UniAbroadly.

5.4 Technology and Service Providers

We may use third-party providers for website hosting, cloud storage, customer relationship management (CRM), email delivery, payment processing, analytics, security and customer support.

Such providers may process information on our behalf under appropriate contractual or other safeguards.

5.5 Legal and Regulatory Requirements

We may disclose information where reasonably necessary to comply with applicable law, a valid legal process, a court order or a lawful request from a competent authority, or to protect our legal rights and the safety of individuals.

5.6 Business Transfers

If our business undergoes a merger, acquisition, restructuring or sale of assets, relevant information may be transferred as part of that transaction, subject to applicable law and appropriate safeguards.

We do not sell personal information as a standalone commercial product.

Study-abroad services may involve universities and service providers located outside India.

Where you apply to an overseas institution or request services involving an international provider, your information may need to be transferred to or accessed from another country.

We will take reasonable steps to ensure that such transfers are carried out in accordance with applicable data protection laws and any required safeguards.

The privacy laws applicable in another country may differ from those in India.

Our website may use cookies and similar technologies to:

• Keep the website functioning properly
• Remember preferences
• Understand website traffic and performance
• Improve website usability
• Measure marketing campaign effectiveness
• Support personalised advertising, where applicable

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.

Where required by law, we will obtain consent before using non-essential cookies or tracking technologies.

If we use third-party analytics or advertising tools, their processing may also be subject to their respective privacy policies.

We may contact you regarding your enquiry, consultations, applications, requested services and important updates.

Where permitted by law, we may also send information about study-abroad opportunities, university updates, scholarships, education loan options, events and other services.

You may opt out of promotional emails by using the unsubscribe link provided in the email or contacting us directly.

You may also ask us to stop promotional calls or messages, subject to applicable legal and operational requirements. Opting out of marketing will not prevent us from sending essential service-related communications.

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, provide our services, maintain appropriate records, resolve disputes and meet applicable legal or regulatory requirements.

Retention periods may differ depending on the type of information and the services involved.

When information is no longer required, we will take reasonable steps to delete it, anonymise it or securely dispose of it, subject to applicable legal obligations and legitimate retention requirements.

We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

These measures may include access controls, restricted staff access, secure data transmission, appropriate vendor safeguards and security monitoring, depending on the systems used.

However, no website, electronic transmission or storage system can be guaranteed to be completely secure. We cannot promise absolute security, but we will take reasonable steps to protect the information entrusted to us.

If a personal data breach occurs, we will take appropriate action and provide notifications where required by applicable law.

Subject to applicable law, you may have the right to:

• Request access to personal information we hold about you.
• Request correction or updating of inaccurate or incomplete information.
• Request deletion of personal information where legally permissible.
• Withdraw consent for processing where the processing is based on consent.
• Opt out of promotional communications.
• Raise a concern or complaint about how your information is handled.
• Exercise any additional rights available under applicable data protection laws.

To exercise these rights, contact us using the details in the Contact Us section.

We may need to verify your identity before processing a request. Some information may need to be retained where required by law or for legitimate legal purposes.

We will respond to requests within the period prescribed by applicable law.

Our services may be relevant to students who are under 18 years of age. Where personal information relates to a child, we will handle it in accordance with applicable law, including any requirements relating to parental or guardian consent.

We do not knowingly collect children's personal information in violation of applicable legal requirements.

Parents or lawful guardians who have questions or concerns about a child's information may contact us using the details below.

Our website may contain links to university websites, financial institutions, government portals, accommodation providers and other third-party services.

These websites and services operate independently and may have their own privacy policies and terms.

UniAbroadly is not responsible for the privacy practices of third-party websites that we do not control. We encourage you to review their policies before submitting personal information directly to them.

UniAbroadly provides education counselling, application assistance and related guidance. Our recommendations are based on the information available to us and the services requested by the student.

University admissions, scholarships, education loan approvals and visa decisions are made by the relevant institutions, organisations, lenders or government authorities.

We do not guarantee admission, scholarships, loan approval, visa issuance, employment or any specific outcome.

Where necessary, students may be required to submit documents directly to universities, lenders, government authorities or other service providers through their official channels.

We handle personal information in accordance with applicable Indian laws, including relevant data protection and information technology legislation and rules, as applicable.

Where services involve individuals in other jurisdictions, additional data protection laws may apply depending on the circumstances.

Nothing in this Privacy Policy is intended to limit rights that cannot lawfully be excluded.

We may update this Privacy Policy to reflect changes in our services, technology, business practices or legal requirements.

When we make changes, we will update the “Last updated” date on this page. Where required by law, we will provide additional notice or obtain consent before implementing the relevant changes.

We encourage you to review this page periodically.

If you have questions about this Privacy Policy, wish to exercise your privacy rights or want to raise a concern about your personal information, please contact us.

Company Name: UniAbroadly Consulting & EdTech Private Limited

Email: info@uniabroadly.com

Registered Office Address: Chennai, India

Website: www.uniabroadly.com

Privacy Contact / Grievance Officer: Suryaa

Contact Number: 6383757090

We will review privacy-related requests and respond in accordance with applicable law.